Karen Perkins

Mechanic's Responds to:

Ms. Karen Perkins
5065 Meadow Lane
Marietta, GA 30068

The reality of what is going on here is that Ms. Karen Perkins decided to cancel a non-cancelable, non-refundable contract and now wants a refund for services rendered and to be forgiven for monies owed under the terms of the contract.

This complaint is simple: Ms. Perkins changed her mind, and now she wants her money back. This will not be allowed.

Our firm denies the allegations as alleged by Karen Perkins.

The following are our conclusions in this matter:

1. Karen Perkins signed our invoice number 92302 indicating her acceptance of the following term of our repair service: “Customer understands and agrees that if the work outlined above does not completely cure the problem, no refunds are allowed and additional costs will apply.” (Please see attached copy of our invoice number 92302.)

2. Karen Perkins signed our invoice number 92302 indicating her acceptance of the following term of our repair service: “Customer agrees that all sales are final and no refunds are allowed.” (Please see attached copy of our invoice number 92302.)

3. Karen Perkins signed our invoice number 92302 indicating her acceptance of the following term of our repair service: “The parties are not bound by any oral expression, promise, commitment or representation that is not set forth on this invoice.” (Please see attached copy of our invoice number 92302.)

4. Karen Perkins signed our invoice number 92302 indicating her acceptance of the following term of our repair service: “No refunds are allowed. All Sales Final.” (Please see attached copy of our invoice number 92302.)

5. Our technician spent a lot of time and effort in helping Ms. Karen Perkins with her repair needs.

6. The evidence shows this customer signed a non-cancelable, non-refundable contract for repair services, and now this customer wants a refund because she changed their mind.

As the evidence above shows, this customer’s complaint is baseless. This customer is not entitled to a refund under the terms of our contract with this customer. The above evidence proves our position.

No refund will be afforded to this customer.

No reimbursement will be afforded to this customer.

Full collection efforts will continue against this customer.

Disclaimer: The information contained herein is for informational purposes only. The information contained herein is believed accurate but is not warranted. We encourage all interested parties to verify the information contained herein on their own. The information contained herein was derived from public information sources, from our records, or from Reports or Complaints filed with us.

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